About Us

Founders’ Story

Managing Partner, Founder

Ghazi Shehayber

Ghazi Shehayber is a seasoned technology professional with nearly a decade of experience in the MSP and cloud engineering world. Most of his career was spent as a systems and network engineer, where he saw first-hand how MSPs struggled behind the scenes—not just with technology, but with the business side of running and growing their companies.

He noticed the same frustrations come up again and again: how hard it was to consistently find new customers, how difficult it was to price services in a way that protected margins, and how overwhelming it felt to scale without adding endless complexity or stress.

Later in his career, Ghazi made the decision to shift his focus from just the technical side to the bigger picture. He immersed himself in strategy—diving deep into sales, marketing, operations, and automation—and began tailoring everything he learned to the MSP space.

Since then, Ghazi has worked alongside MSPs to remove growth constraints, simplify operations, and transform how they sell and position themselves. His mission is simple: to help MSPs achieve sustainable, profitable growth without the constant struggle that so many owners have come to accept as “just part of the business.

Managing Partner, CTO

Phil Bishop

Phil founded his own AI company specializing in conversational AI implementation, with 20+ years of experience in program delivery and digital transformation across banking, telecoms, and government sectors.

As a certified AI expert and process architect, he’s delivered over $3M in cost savings through process automation and AI integration for multi-national organizations including National Australia Bank, General Electric, Nokia, France Telecom, Orange and the NSW Telco Authority.

Phil has extensive experience of implementing enterprise-scale automation solutions across regulated industries, making him ideally positioned to understand your business challenges and how AI can be utilized to solve them.

FOUNDER VISION

Why We Built Wiz
Analytix

MSP owners work 60‑hour weeks yet run on thin margins. Tickets never stop, talented technicians burn out, and too often you’re treated like “just IT support.” We know how that feels—stuck in firefight mode while growth stalls. We built Wiz Analytix to change that: by removing constraints and rebuilding the system end‑to‑end—pricing, delivery, retention, and sales positioning. In practice, we stop discount leaks, lift service margins, and extend client lifetimes with packaging and renewal design—so the business scales with margin and you reclaim time for the work that matters.

OUR JOURNEY

Founders’ Story

GROWTH STRATEGIST

Founder 1 Ghazi Shehayber :

Pricing architecture & unit economics. Helps MSPs raise margins and win CFO buy‑in by redesigning pricing, packaging, and proposal strategy that extend terms (36–72 months) and align to business outcomes.

AUTOMATION EXPERT

Founder 2 Phil Bishop :

Ops/automation leader. Builds automation patterns across ticketing, onboarding, and escalations; delivers runbooks and SLOs that cut rework, boost first‑pass fix, and reduce burnout.

Tone: Humble, operator‑first, numbers over hype. Outcome‑driven rather than résumé‑driven.

Contrast Panel — Why Most MSPs Plateau vs. How We Operate

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Contact

 +44(0)20 3156

 

 +1 866 512 0268

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